Contact
Contact PawMemory
For product questions, photo review, order support, shipping questions, damage reports, or refund and remake requests, contact us by email or use the contact form below.
Email: limiya19881023@gmail.com
Please include your order number for existing orders. For photo questions, describe the issue and include the product name when possible. We aim to respond within 1 business day.
Before production
If your photo needs a clearer source image or more information, we will contact you before production.
Order support
For damaged, defective, or incorrect items, please send your order number and clear photos of the item and packaging within 7 days of delivery.